How can I trust your company?
We have been selling UV Printers, Eco Solvent Printers, and Digital Textile Printers for almost 20 years with more than 3000 customers in over 124 countries. We are a verified supplier with professional after-sales services.
What payment methods do you accept?
You may use secure trade assurance methods, credit cards, bank transfers (T/T), Western Union, and Money Gram.
How long is the delivery time?
Delivery is arranged within 5-7 working days after deposit. Shipping takes 3-5 days by air or 7-40 days by sea depending on the destination country.
Is the shipping process safe?
Yes, we arrange shipping via reputable sea carriers or international expresses like DHL, FedEx, TNT, and UPS. We also purchase insurance for your order to guarantee safety.
How do you handle machine installation?
We provide comprehensive installation manuals, videos, and online support. We can also send English-speaking engineers to your country for on-site training and installation.
What is your warranty policy?
We provide a 1-year warranty for electronic parts. After the warranty expires, we continue to provide lifelong technical support. We also supply all necessary spare parts and various types of inks.