We provide comprehensive logistics support including warehouse booking, ship booking, warehouse entry, and container loading services within agreed working days.
- Special handling for ink transportation via designated freight forwarders.
- Print heads for air orders are shipped with the machine; sea order print heads are determined by customer preference.
- Customs clearance assistance for special regions and countries.
- Port release processing available on standard working days.
Comprehensive protection for your investment:
- Assistance with insurance claims if damage occurs during transportation.
- Year-round warranty service (excluding ink system and print heads).
- 5-day price-match exchange policy for same-priced or higher-priced products.
We emphasize a "service to home" development strategy. Every purchaser enjoys dedicated support to ensure a win-win situation. Our technicians provide step-by-step guidance to ensure optimal machine operation and longevity.
Frequently Asked Questions
Q1: What is the maximum printing speed of the MT-TX 1805Plus?
A: The machine achieves a high-efficiency printing speed of up to 88 Sqm/H.
Q2: Which materials are compatible with this digital printer?
A: It is designed for versatile use, including labels, cards, and direct printing on fabrics like cotton and polyester.
Q3: What operating systems does the printer support?
A: The system is compatible with Windows 7 or higher and utilizes a high-speed USB 3.0 interface.
Q4: How is the machine protected during international shipping?
A: Every unit is secured in a professional, heavy-duty wood package to ensure safety during transit.
Q5: What is the warranty coverage for this textile printer?
A: We offer a year-round warranty service, though consumables like the ink system and print heads are generally excluded from standard coverage.
Q6: Can I exchange the machine if I change my mind after payment?
A: Yes, within 5 days after payment, you can exchange the machine for another model of the same price or upgrade by paying the difference.
Imago Printer
