🚢 Shipment Information
- Comprehensive warehouse booking, ship booking, and container loading services provided within agreed working days.
- Special handling for ink transportation through designated freight forwarders to ensure compliance.
- Flexible print head delivery options: included with machine for air orders or customer-determined for sea orders.
- Customs clearance support: Assistance with special certificates in specific regions.
- Timely port release processing available on working days.
🛠️ After-Sales Support
- Insurance claim assistance for any machine damage occurred during transportation.
- Comprehensive one-year machine warranty (excluding ink system and print heads).
- 5-day exchange policy: Machines can be exchanged for models of the same price or upgraded by paying the difference.
- Professional technical guidance: Step-by-step operational instructions provided by technicians.
🤝 Exclusive Service Commitment
One-on-one exclusive service to eliminate long waiting times. Our "Service to Home" strategy focuses on strengthening technician skills and service awareness to achieve a win-win situation for all customers worldwide.
Frequently Asked Questions
What is the maximum printing speed of the MT-TX 1805Plus?
The printer delivers a high-speed production capability of up to 88 square meters per hour (Sqm/H).
Which materials are compatible with this textile printer?
This versatile machine is designed for direct printing on fabrics, as well as label and card printing applications.
What kind of warranty is provided with the machine?
We offer a one-year warranty on the machine. Please note that the ink system and print heads are consumables and are generally not covered under the standard warranty.
What are the system requirements for the printing software?
The printer supports Windows 7 or higher operating systems and utilizes a fast USB 3.0 interface for data transmission.
How is the printer packaged for international shipping?
To ensure maximum protection during transit, the machine is securely packed in a robust wood package.
Can I exchange the machine if I change my mind after purchase?
Yes, within 5 days after payment, you can enjoy a machine exchange for a product of the same price or make up the difference for a higher-priced model.
Imago Printer
